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Privacy Policy

Effective Date: 24th April 2026

XSignOn Corporation ("XSignOn," "we," "us," or "our") operates the website located at xsignon.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us through our digital platforms and communication channels.

If you have questions about this policy, contact us at:

XSignOn Corporation
3900 S Stonebridge Dr., Suite 1101, McKinney, TX 75070
Phone: +1 469-897-9399
Email: info@xsignon.com
LinkedIn: https://www.linkedin.com/company/xsignon/
Website: https://xsignon.com/

1. Information We Collect

We collect information you give us directly, information generated when you use our website, and limited information received from third-party services we work with.

1.1 Information You Provide Directly

  • Name, job title, company name
  • Business email address
  • Phone number (including mobile number, if provided)
  • Message content submitted through our contact forms
  • Opt-in consent records — including the date, time, and method of consent
  • Responses to assessments or tools on our site (e.g., the Posture Score tool)
  • Details provided when downloading gated content, such as whitepapers or guides

1.2 Information Collected Automatically

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and navigation paths on our website
  • Referring URLs (how you arrived at our site)
  • Cookie and session data (see Section 7 for details)

1.3 SMS and Text Messaging Data

If you provide your mobile phone number and opt in to receive text messages from XSignOn, we collect:

  • Your mobile phone number
  • Opt-in consent timestamp and source
  • Message delivery status and response data
  • Opt-out requests (e.g., STOP replies)

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries submitted through our contact form
  • To send you text messages you have explicitly opted in to receive
  • To provide you with whitepapers, guides, or assessment results you requested
  • To schedule consultations or strategy calls
  • To send follow-up communications related to our services (with your consent)
  • To analyze website traffic and improve user experience
  • To maintain compliance and audit records for our own operations
  • To comply with applicable laws, regulations, and legal obligations

We do not use your information for automated profiling that produces legal or similarly significant effects without your knowledge.

3. SMS / Text Messaging — Opt-In and Opt-Out

3.1 Opting In

By providing your phone number on our Contact Us form and checking the consent box, you agree to receive text messages from XSignOn Corporation. These messages may include:

  • A confirmation of your inquiry
  • Follow-up communications from our team related to your request
  • Occasional service-related information

3.2 Message Frequency and Rates

Message frequency varies based on the nature of your inquiry and your engagement with our team. Message and data rates may apply depending on your mobile carrier and plan.

3.3 How to Opt Out

You may stop receiving text messages from XSignOn at any time. To opt out:

  • Reply STOP to any text message you receive from us
  • Reply QUIT to any text message you receive from us
  • Complete the Unsubscribe form at xsignon.com/unsubscribe

Once you opt out, you will receive a single confirmation message and no further text messages. Your opt-out request will be processed within one business day.

3.4 HELP Requests

To receive assistance regarding our messaging program, reply HELP to any text message. You may also contact us at info@xsignon.com.

If you wish to be removed from receiving future communications, you can opt out by texting STOP or QUIT at any time.

4. How We Share Your Information

XSignOn does not sell your personal information. We do not share your information with third parties for their own marketing purposes. We share information only in the following limited circumstances:

4.1 Technology and Service Providers

We work with third-party vendors who help us operate our website and deliver services. These providers may have access to your information strictly to perform their functions and are contractually prohibited from using it for any other purpose. Current categories of service providers include:

  • Website hosting and infrastructure providers
  • Customer relationship management (CRM) platforms
  • Email delivery and marketing automation services
  • Calendar scheduling tools (e.g., Calendly or equivalent)
  • Analytics platforms (e.g., Google Analytics)

4.2 Telecommunications Carriers

If you have opted in to SMS communications, your phone number and messaging opt-in status may be shared with telecommunications carriers and their aggregators solely for the purpose of delivering text messages to you. This is a technical requirement of the A2P 10DLC messaging ecosystem regulated by The Campaign Registry (TCR). This sharing is for delivery purposes only — not for marketing.

4.3 Legal Requirements

We may disclose your information if required to do so by applicable law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, safety, or property of XSignOn, our clients, or others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business assets, your personal information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with our legal obligations. Opt-in records for SMS are retained for a minimum of four years in accordance with telecommunications compliance requirements. You may request deletion of your data at any time by emailing info@xsignon.com.

6. Data Security

XSignOn applies industry-standard technical and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (TLS/SSL), access controls, and regular security assessments.

No data transmission over the internet is completely secure, and we cannot guarantee absolute security. If you believe your information has been compromised, contact us immediately at info@xsignon.com.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to understand how visitors use our site and improve their experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our site.

We do not respond to browser "Do Not Track" signals at this time, as there is no universally accepted standard for how they should be interpreted.

8. Third-Party Links

Our website may contain links to external websites, partner pages, or resources. XSignOn is not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party website you visit.

9. Children's Privacy

Our website and services are intended for business professionals and are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, contact us at info@xsignon.com, and we will delete it promptly.

10. Your Privacy Rights

Depending on where you are located, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to opt out of marketing communications
  • The right to data portability (where applicable under GDPR or CCPA)

To exercise any of these rights, email info@xsignon.com with the subject line "Privacy Request." We will respond within 30 days.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any update constitutes acceptance of the revised policy.

If you have any questions regarding this Privacy Policy, please contact us at info@xsignon.com.

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